At CompleteCare many of our employees are also our patients. Considering that they could choose to go almost anywhere for their healthcare, we think this fact highlights the quality, convenience and compassion that our health centers provide. Aside from a wide range of services including primary care, pediatrics, women’s health, dental, mental health, and podiatry; CompleteCare offers evening and weekend hours, 24/7 access by phone or portal, and a team of board-certified providers.
By having so many staff members who are also patients here, we feel that they have a strong understanding of what our patients want in a healthcare provider, including how they want to be treated from the first call to the end of their visit and beyond. We work to instill this message into our staff; asking them to consider their own needs and wants when seeking healthcare and urging them to treat patients with that same care in mind.
At CompleteCare we are proud to be patients serving patients.
- Andrea Oliver
- Director of Special Projects
As the Director of Special Projects, I initiate and oversee the implementation of any new projects or proposed ideas that come through the organization. Along with administrative responsibilities, I also spend a considerable amount of time at our various sites, building relationships with the staff and patients. I choose CompleteCare for my own, and my daughters' care because I love being able to have a "one stop shop" for all of our healthcare needs. As a busy working mother of five children, I have limited time to go to doctor or dental visits. CompleteCare's convenient hours and multi-specialty locations allow for me to do exactly this, and with considerable ease
- Stephanie Rivera
- Access to Care Counselor
CompleteCare has been my healthcare home since I was born. My mom brought me to see Dr. Alberici when I was a baby and I have been a patient through my teens and into my adult life and now I bring my own children here for care, too. I love the service I receive from our staff and providers and they always make me feel comfortable, even when I might be a little nervous. I started working at CompleteCare in 2015 and I really love the work I do. I am proud that in my role as an Access to Care Counselor I work directly with patients to help them gain access to the same high-quality healthcare services that I receive.
- Mildred Santiago
- Administrative Assistant
I have been coming to CompleteCare since 2009 and used their women’s health services while I was pregnant with my daughter. Now we both come to CompleteCare and use many of the services offered, including primary care, pediatrics, dental and eye care. I work in our administration building as an Administrative Assistant, so not all of the medical staff recognizes me as a coworker, but that doesn’t change the way they treat us when we come in for care. Everyone is helpful and accommodating and I always feel like the providers treat us with care and respect.
- Karla Pope
- Director of Nursing
As Director of Nursing a big part of my job is hiring and overseeing our medical assistant and nursing staff. In my role I try first and foremost to hire staff who are kind and who understand that all of the patients they come into contact with each day need to feel their concern and compassion above all else. Once they have learned that, everything else will follow naturally. The kindness of our staff is a big reason I have chosen CompleteCare as the healthcare provider for myself and for my family. I love being around people who I know genuinely care about their work and the outcomes that their patients experience. Our staff members are committed to the mission of the organization and as a patient you can truly feel that at each visit.
- Fernando Garcia-Romero
- Practice Manager
Almost my entire family comes to CompleteCare, starting from my mom, my sisters, brothers, nieces and nephews. One of the most important things about the care we receive at CompleteCare is that my family members can receive their medical care in Spanish if they want to; this goes a long way in helping them better understand how to follow their plan of care and I feel like it makes a big difference in their overall health. As a patient, a former Medical Assistant and now a Practice Manager at CompleteCare I get to see firsthand how much our patients appreciate the services we provide to them and it makes me extremely happy and proud to work here.
- Azizeh J. Salloum, MD, MPH
- Chief Medical Officer
As a provider and the Chief Medical Officer at CompleteCare I work closely with many of our providers. I love seeing how many of them are here because they were drawn to our mission to improve lives. I personally became a CompleteCare patient in 2012 and my family and I especially enjoy coming here for our dental care. We love it because the dental providers and staff make our visits quick and fun and that’s not easy with three small children!
- Katie Sawyers
- OB/GYN Nurse
I have been a nurse for 10 years and I’ve worked at CompleteCare since 2014. I have always lived by the old saying, “Do unto others as you would have them do unto you.” Our patients are the very reason I have a job to come to each day; so I hope that treating them as I expect to be treated keeps them coming back. I chose CompleteCare for myself and for my family because our providers are second to none. They are compassionate, caring, and thorough, plus they always take the time to explain things and answer any questions we may have – that’s important to me.
- J. Curtis Edwards
- President & CEO
After college I was uninsured and I was using a federally qualified health center in another county in New Jersey for my healthcare. When I took a job at CompleteCare, coming here was an easy choice to make because I had always received excellent and affordable care from FQHCs in the past. I was pleased to find that it was no different at CompleteCare – the hours were convenient, the staff was knowledgeable and the doctors were top notch. Fifteen years later I am still proud to come to CompleteCare and bring my whole family knowing they will get great service and find facilities that are clean and friendly.
- Richie Elwell
- Executive Vice President of Operations and Business Services
Turning 40 spurred me to get healthier and aside from eating better I also started seeing a provider more often. Because of my role as Executive Vice President of Operations and Business Services here at CompleteCare I am very aware of the quality of care our providers offer our patients, so I chose one of them for primary care. My provider and I have a great relationship and we have worked together to create a plan that will help me reach my health goals.
- Angelica Rivera
- Call Center Agent
I moved to the Cumberland County area from Jersey City in 2003 and my mother suggested CompleteCare for my primary care. That was over 15 years ago and now my whole family, including my six children, comes here for care. I started working in CompleteCare’s Call Center in 2011 and I do my best each day to give the patients I talk to a positive experience when they call. I am very proud to be a CompleteCare patient serving other CompleteCare patients.