Coronavirus (COVID-19)
Updates

Coronavirus (COVID-19)

Due to the Coronavirus (COVID-19) things are changing daily at CompleteCare. Please check in here for the latest information and updates.

When visiting a CompleteCare health center you will be required to wear a mask. 

PLEASE NOTE: CompleteCare is not testing for COVID-19 at any of our locations. Click the How to Get Tested Locally section for information about local testing resources.

 

CompleteCare Updates – Updated 5-14-2020

 

Medical for Adults & Children

We have changed hours at many locations and closed some sites temporarily, please read carefully!

  • PLEASE NOTE: CompleteCare is not testing for COVID-19 at any of our locations. Click the How to Get Tested Locally section for information about local testing resources.
  • Well visits will be held from 8am-12pm, Monday-Friday
  • Sick visits will be held after 12pm, Monday-Friday and from 8am-12pm on Saturday
  • All appointments for CompleteCare have moved to the following locations:
    • Medical & Dental Professionals, 3700 New Jersey Avenue, Wildwood
      • Tuesday-Thursday: 8am-8pm
      • Monday & Friday: 8am-4:30pm
      • Saturday: 8am-12pm
    • Medical Professionals, 715 N. Delsea Drive, Glassboro
      • Monday-Thursday: 8am-8pm
      • Friday: 8am-4:30pm
      • Saturday: 8am-12pm
    • Vineland Health Campus, 785 W. Sherman Avenue, Vineland
      • Monday-Thursday: 8am-8pm
      • Friday: 8am-4:30pm
      • Saturday: 8am-12pm
    • Women’s Medical Professionals, 484 S. Brewster Road, Vineland
      • Monday, Wednesday & Thursday: 8am-8pm
    • Women’s Medical Professionals, 105 Manheim Avenue, Ste 7-9, Bridgeton
      • Tuesday: 8am-8pm
      • Friday: 8am-4:30pm
      • Saturday: 8am-12pm
    • Family Medicine Center, 75 W. Red Bank Avenue, Woodbury
      • Monday, Wednesday, Thursday & Friday: 8am-4:30pm
      • Tuesday: 8am-8pm
      • Saturday: 8am-12pm

 

  • The following locations are temporarily closed:
    • Medical Professionals, CMCH
    • Dental Professionals, Glassboro
    • Dental Professionals, Bridgeton
    • Adult & Specialty Medical Professionals, Bridgeton
    • Pediatric & Family Medical Professionals, Bridgeton
    • RiteCare in the Vineland ShopRite
    • Medical & Dental Professionals, Millville

 

Women’s Health

  • Well-women’s exams & procedures will be postponed whenever possible.
  • OB and sick women’s visits will continue as normal on the following schedule:
    • Women’s Medical Professionals, 484 S. Brewster Road, Vineland
      • Monday, Wednesday & Thursday: 8am-8pm
    • Women’s Medical Professionals, 105 Manheim Avenue, Ste 7-9, Bridgeton
      • Tuesday: 8am-8pm
      • Friday: 8am-4:30pm
      • Saturday: 8am-12pm

 

Mental Health

  • Recognizing the need for increased mental health care at this time, all mental health schedules will remain the same.

 

Dental & Other Services:

  • The following services have been temporarily put on hold:
    • Chiropractic Care
    • Dermatology
    • Eye Care
    • Dental – available for emergencies only – call 856-451-4700
    • Podiatry services will be available in our location at 1369 Route 77, Seabrook only. Hours will be: Monday, Tuesday and Thursday 8am-4pm for emergent issues.

How to Get Tested Locally

CompleteCare is not testing patients for COVID-19 at any of their health centers at this time. All testing is being done off-site and requires an appointment.

PLEASE DO NOT COME TO A COMPLETECARE HEALTH CENTER OR ANY OTHER LOCATION IF YOU THINK YOU HAVE THE CORONAVIRUS.

Not everyone needs to be tested for COVID-19. Here is some information that might help in making decisions about seeking care or testing.

  • Most people have mild illness and are able to recover at home.
  • There is no treatment specifically approved for this virus.
  • Testing results may be helpful to inform decision-making about who you come in contact with.
  • Those under the age of 18 cannot be tested at a drive-thru testing site.

CDC has guidance for who should be tested, but decisions about testing are at the discretion of state and local health departments and/or individual clinicians.

**PLEASE NOTE: After you have been tested someone will contact you as soon as possible about your results. You can also log-in to your LabCorp Patient Portal (set-up is quick and easy) to see your results once they have come back. 

 

Cape May County

To get tested at the drive-thru testing site in Cape May County, you will need an appointment. Please follow these steps to get tested. Those under the age of 18 cannot be tested at a drive-thru testing site.

You must also be a CompleteCare Health Network patient or a Cape May County resident to be tested in Cape May County. 

As if 4/27/20, both those with and without symptoms can be screened and tested. Those without symptoms must have been exposed to COVID-19.

First responders will be given priority appointments.

Remember, you should not leave your home until you have a prescription and a drive-up testing appointment scheduled.

**PLEASE NOTE: After you have been tested someone will contact you as soon as possible about your results. You can also log-in to your LabCorp Patient Portal (set-up is quick and easy) to see your results once they have come back. 

If you are experiencing an emergency, please call 911 immediately.

 

  1. Visit CompleteCareNJ.org’s Request an Appointment Page, complete the form, and choose COVID-19 Telephone Screening as your reason for visit.
  2. Wait for a call back from CompleteCare. The agent will schedule you a telephone screening with a CompleteCare provider.
  3. During your telephone appointment, the provider will determine if you need to be tested. Not everyone will require a test.
  4. If you require a test, your prescription will be electronically submitted to Lab Corp.
  5. After your prescription is submitted you will be contacted with your appointment time and the location of your appointment.
  6. At the day and time of your scheduled appointment you should visit the testing location. No one will be tested without an appointment.

CompleteCare accepts Medicaid, Medicare as well as private insurance plans and those without insurance. The test will be free of charge and no co-pay will be required for the phone screening.

 

Cumberland County

To get tested at the drive-thru testing site in Cumberland County, you will need an appointment. Please follow these steps to get tested. Those under the age of 18 cannot be tested at a drive-thru testing site.

You must also be a CompleteCare Health Network patient or a Cumberland County resident to be tested in Cape May County. 

As if 4/27/20, both those with and without symptoms can be screened and tested. Those without symptoms must have been exposed to COVID-19.

First responders will be given priority appointments.

Remember, you should not leave your home until you have a prescription and a drive-up testing appointment scheduled.

**PLEASE NOTE: After you have been tested someone will contact you as soon as possible about your results. You can also log-in to your LabCorp Patient Portal (set-up is quick and easy) to see your results once they have come back. 

If you are experiencing an emergency, please call 911 immediately.

 

  1. Visit CompleteCareNJ.org’s Request an Appointment Page, complete the form, and choose COVID-19 Telephone Screening as your reason for visit.
  2. Wait for a call back from CompleteCare. The agent will schedule you a telephone screening with a CompleteCare provider.
  3. During your telephone appointment, the provider will determine if you need to be tested. Not everyone will require a test.
  4. If you require a test, your prescription will be electronically submitted to Lab Corp.
  5. After your prescription is submitted, the Cumberland County Health Department will contact you to schedule your drive-thru test appointment time.
  6. At the day and time of your scheduled appointment you should visit the Cumberland County testing location. No one will be tested without an appointment.

CompleteCare accepts Medicaid, Medicare as well as private insurance plans and those without insurance. The test will be free of charge and no co-pay will be required for the screening.

       

        Gloucester County

CompleteCare patients from any county can be tested for COVID-19 at the Cape May or Cumberland County testing site. Please follow the steps under Cumberland County to get tested.

Inspira Health, Rowan University School of Osteopathic Medicine, Dr. Josette Palmer of Happy Healthy You Medical Practice, Cooper University Health Care, the Gloucester County Board of Chosen Freeholders, the Gloucester County Department of Health and the Gloucester County Office of Emergency Management are holding a drive-thru testing clinic in Gloucester County starting April 8, 2020.

Testing is available by appointment only.

Residents 18 and older with symptoms of COVID-19 must call (856) 218-4142 to be prescreened.

For more information visit: http://gloucestercountynj.gov/alerts/default.asp

If you are experiencing an emergency, please call 911 immediately.

 

Information About Visiting CompleteCare at This Time

Symptoms of COVID-19

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

The following symptoms may appear 2-14 days after exposure.

  • Fever
  • Cough
  • Shortness of breath

As of late April, the CDC has also added the following as being symptoms of the coronavirus:

  • Chills
  • Muscle Aches
  • Headache
  • Sore Throat
  • Repeated Shaking with Chills
  • Loss of Taste or Smell

Source: CDC.gov

What To Do if You Have Symptoms

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call 856-451-4700 or request to be screened for COVID-19 through our website's appointment request page.

CompleteCare is not currently a COVID-19 testing site, but we can help you determine your next steps. Visit the How to Get Tested Locally section above for information about local testing resources.

What is Social Distancing?

What is Self-Quarantine?

How to Properly Wash Your Hands

Other Steps to Stay Healthy

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

To Protect Yourself:

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick
  • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.
  • Stay home if you are sick, except to get medical care. Call 856-451-4700 if you have questions.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Cover your mouth & nose with a cloth face cover when around others

  • You could spread COVID-19 to others even if you do not feel sick.
  • Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
    • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  • The cloth face cover is meant to protect other people in case you are infected.
  • Do NOT use a facemask meant for a healthcare worker.
  • Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.

Source: CDC.gov

If you have other questions or concerns about the Coronavirus (COVID-19), please consult a trustworthy source, such as https://www.cdc.gov/coronavirus/2019-nCoV/index.html