Coronavirus (COVID-19)
Updates

Coronavirus (COVID-19)

Due to the Coronavirus (COVID-19) things are changing daily at CompleteCare. Please check in here for the latest information and updates.

PLEASE NOTE: CompleteCare is not testing for COVID-19 at any of our locations. Click the How to Get Tested Locally section for information about local testing resources.

 

CompleteCare Updates – Updated 4-3-2020

 

Positive Cases of Coronavirus at CompleteCare

It is important to us that our patients stay informed about any positive cases of COVID-19 in our health centers. Please check here for the latest information:

 

April 3, 2020:

Today we were informed that we have had our first staff member test positive for the Coronavirus. This person worked at the following locations between the dates of March 16th and 25th.

  • Adult & Specialty Medical Professionals, 70 Cohansey Street, Bridgeton
  • Vineland Health Campus, 785 West Sherman Avenue, Vineland
  • Medical Professionals, 715 N. Delsea Drive, Glassboro

Anyone who is thought to have had close contact with this staff member will be contacted directly by CompleteCare. Any employees who worked with this individual have also been notified and will self-monitor for two weeks. The staff member who tested positive has not been at work since March 25th and is at home with mild symptoms.

Symptoms for the coronavirus are known to appear 7-14 days after close contact with an infected individual. Not everyone who comes in contact with someone who has been confirmed positive will get sick. Close contact is considered a distance of less than 6 feet for a duration of longer than 10 minutes.

If you were in one of these locations during this time, please monitor yourself for the following symptoms: fever greater than 100.4, cough, or shortness of breath. Anyone who experiences these symptoms, whether or not they have had contact with a person who tested positive, may contact us at 856-451-4700 to set up a telephone screening.

CompleteCare is on the front lines of testing for and combating the COVID-19 pandemic. Our staff is working tirelessly in these times to ensure that everyone who enters our health centers remains safe. We are also working hard to implement other types of communications for patients, including telephone and telehealth visits, reducing the number of people entering our health centers at this time. All open sites are not admitting patients without sceening them for the coronavirus. Additionally, all staff are self-monitoring for the illness.

 

Medical for Adults & Children

We have changed hours at many locations and closed some sites temporarily, please read carefully!

  • PLEASE NOTE: CompleteCare is not testing for COVID-19 at any of our locations. Click the How to Get Tested Locally section for information about local testing resources.
  • Well visits will be held from 8am-12pm, Monday-Friday
  • Sick visits will be held after 12pm, Monday-Friday and from 8am-12pm on Saturday
  • All appointments for CompleteCare have moved to the following locations:
    • Medical & Dental Professionals, 3700 New Jersey Avenue, Wildwood
      • Monday-Thursday: 8am-8pm
      • Friday: 8am-4:30pm
      • Saturday: 8am-12pm
    • Medical Professionals, 715 N. Delsea Drive, Glassboro
      • Monday-Thursday: 8am-8pm
      • Friday: 8am-4:30pm
      • Saturday: 8am-12pm
    • Vineland Health Campus, 785 W. Sherman Avenue, Vineland
      • Monday-Thursday: 8am-8pm
      • Friday: 8am-4:30pm
      • Saturday: 8am-12pm
    • Women’s Medical Professionals, 484 S. Brewster Road, Vineland
      • Monday, Wednesday & Thursday: 8am-8pm
    • Women’s Medical Professionals, 105 Manheim Avenue, Ste 7-9, Bridgeton
      • Tuesday: 8am-8pm
      • Friday: 8am-4:30pm
      • Saturday: 8am-12pm
    • Family Medicine Center, 75 W. Red Bank Avenue, Woodbury
      • Monday, Wednesday, Thursday & Friday: 8am-4:30pm
      • Tuesday: 8am-8pm
      • Saturday: 8am-12pm

 

  • The following locations are temporarily closed:
    • Medical Professionals, CMCH
    • Dental Professionals, Glassboro
    • Dental Professionals, Bridgeton
    • Adult & Specialty Medical Professionals, Bridgeton
    • Pediatric & Family Medical Professionals, Bridgeton
    • RiteCare in the Vineland ShopRite
    • Medical & Dental Professionals, Millville

 

Women’s Health

  • Our Wildwood and CMCH OB sites will only operate from 8am-12pm
  • Well-women’s exams & procedures will be postponed whenever possible.
  • OB and sick women’s visits will continue as normal on the following schedule:
    • Women’s Medical Professionals, 484 S. Brewster Road, Vineland
      • Monday, Wednesday & Thursday: 8am-8pm
    • Women’s Medical Professionals, 105 Manheim Avenue, Ste 7-9, Bridgeton
      • Tuesday: 8am-8pm
      • Friday: 8am-4:30pm
      • Saturday: 8am-12pm

 

Mental Health

  • Recognizing the need for increased mental health care at this time, all mental health schedules will remain the same.

 

Dental & Other Services:

  • The following services have been temporarily put on hold:
    • Chiropractic Care
    • Dermatology
    • Nephrology
    • Eye Care
    • Dental – available for emergencies only – call 856-451-4700
    • Podiatry services will be available in our location at 1369 Route 77, Seabrook only. Hours will be: Monday, Tuesday and Thursday 8am-4pm for emergent issues.

How to Get Tested Locally

CompleteCare is not testing patients for COVID-19 at any of their health centers at this time. All testing is being done off-site and requires an appointment.

PLEASE DO NOT COME TO A COMPLETECARE HEALTH CENTER OR ANY OTHER LOCATION IF YOU THINK YOU HAVE THE CORONAVIRUS.

Not everyone needs to be tested for COVID-19. Here is some information that might help in making decisions about seeking care or testing.

  • Most people have mild illness and are able to recover at home.
  • There is no treatment specifically approved for this virus.
  • Testing results may be helpful to inform decision-making about who you come in contact with.

CDC has guidance for who should be tested, but decisions about testing are at the discretion of state and local health departments and/or individual clinicians.

Cape May County

To get tested at the drive-thru testing site in Cape May County, you will need an appointment. You must also be a CompleteCare Health Network patient or a Cape May County resident. Please follow these steps to get tested.

Remember, you should not leave your home until you have a prescription and a drive-up testing appointment scheduled.

If you are experiencing an emergency, please call 911 immediately.

 

  1. Visit CompleteCareNJ.org’s Request an Appointment Page, complete the form, and choose COVID-19 Telephone Screening as your reason for visit.
  2. Wait for a call back from CompleteCare. The agent will schedule you a telephone screening with a CompleteCare provider.
  3. During your telephone appointment, the provider will determine if you need to be tested. Not everyone will require a test.
  4. If you require a test, your prescription will be electronically submitted to Lab Corp.
  5. After your prescription is submitted, the Cape May County Health Department will contact you to schedule your drive-thru test appointment time.
  6. At the day and time of your scheduled appointment you should visit the Cape May County testing location. No one will be tested without an appointment.

CompleteCare accepts Medicaid, Medicare as well as private insurance plans and those without insurance. The test will be free of charge and no co-pay will be required for the phone screening.

 

Cumberland County

To get tested in Cumberland County, you will need an appointment. You must also be a CompleteCare Health Network patient or a Cumberland County resident. Please follow these steps to get tested.

Remember, you should not leave your home until you have a prescription and a drive-up testing appointment scheduled.

If you are experiencing an emergency, please call 911 immediately.

  1. Visit CompleteCareNJ.org’s Request an Appointment Page, complete the form, and choose COVID-19 Telephone Screening as your reason for visit.
  2. Wait for a call back from CompleteCare. The agent will schedule you a telephone screening with a CompleteCare provider.
  3. During your telephone appointment, the provider will determine if you need to be tested. Not everyone will require a test.
  4. If you require a test, your prescription will be electronically submitted to Lab Corp.
  5. After your prescription is submitted, the Cumberland County Health Department will contact you to schedule your drive-thru test appointment time.
  6. At the day and time of your scheduled appointment you should visit the Cumberland County testing location. No one will be tested without an appointment.

CompleteCare accepts Medicaid, Medicare as well as private insurance plans and those without insurance. The test will be free of charge and no co-pay will be required for the screening.

Gloucester County

CompleteCare patients from any county can be tested for COVID-19 at the Cumberland County testing site. Please follow the steps under Cumberland County to get tested.

If you are not a CompleteCare patient and want to get tested in Gloucester County contact the Gloucester County Health Department to get instructions. 856-218-4101

If you are experiencing an emergency, please call 911 immediately.

 

Information About Visiting CompleteCare at This Time

Symptoms of COVID-19

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

The following symptoms may appear 2-14 days after exposure.

  • Fever
  • Cough
  • Shortness of breath

Source: CDC.gov

What To Do if You Have Symptoms

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call 856-451-4700.

CompleteCare is not currently a COVID-19 testing site, but we can help you determine your next steps. Visit the How to Get Tested Locally section above for information about local testing resources.

What is Social Distancing?

What is Self-Quarantine?

How to Properly Wash Your Hands

Other Steps to Stay Healthy

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
    • Between people who are in close contact with one another (within about 6 feet).
    • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

To Protect Yourself:

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick
  • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.
  • Stay home if you are sick, except to get medical care. Call 856-451-4700 if you have questions.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

If you are sick:
You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.

If you are NOT sick:
You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

Source: CDC.gov

If you have other questions or concerns about the Coronavirus (COVID-19), please consult a trustworthy source, such as https://www.cdc.gov/coronavirus/2019-nCoV/index.html